WHAT IS A UX AUDIT?

A UX audit, also referred to as usability audit, is the process used to identify potential usability issues in digital products and websites, based on established heuristics and/or prior user research. This will help detect problematic areas that make users abandon their journey and leave.

The usability audit should help you define the core problems in your product, which, if tackled, can increase your product’s conversion rates, customer engagement, satisfaction and conversions.

WHAT WILL I DO?

I will go through your entire website and run a usability audit based on specific usability heuristics that will help identify pain points and points of improvement.